Exchange / Buyback
THE LIFETIME BUYBACK/ EXCHANGE POLICIES ARE SUBJECT TO T&C AS MENTIONED BELOW:
1) If you wish to exchange your order, SOLITARIO offers a 39-day exchange period from the date you purchased.
2) The product should be accompanied by an Original Product Certificate and an Original/Copy of the Invoice for all returns/exchanges. Member must return all contents of the package – Product, Product boxes, packaging, guarantee or warranty card, and certificate of authenticity.
3) 90% Lifetime cashback on the invoice value, GST excluded
4) 100% Lifetime exchange on the invoice value, GST excluded
5) For any sort of Life-Time Exchange or Buyback we shall require the following:
• Original Product
• Original/Copy of Invoice
• Product Certificate (If any)
• Valid Government Id Proof of the person making the Buyback/Exchange Request.
• Warranty Card
Email our Customer Care requesting for lifetime exchange or buyback at firstname.lastname@example.org
We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.