Privacy Policy

We collect information when you visit our website or make a purchase: **Automatically Collected Information (Device Data):** • Browser type, IP address, time zone, and device identifiers • Pages viewed, referring URLs, and interaction patterns • Cookies, log files, web beacons, tags, and pixels **Information You Provide:** • Name, billing and shipping address, email, and phone number • Transaction details and communication records • Payment information (processed through secure third-party gateways) **Store Visit Data:** • Store visit logs and CCTV footage for security purposes • Feedback, survey responses, and customer support interactions

We use your personal information to: • Process and fulfill orders placed through our website • Send order confirmations, shipping updates, and delivery notifications • Provide customer support and respond to inquiries • Send promotional communications (with your consent) • Improve our website functionality and user experience • Detect and prevent fraudulent activities • Comply with legal obligations and regulatory requirements

We do not sell your personal information. We may share information with: • **Service Providers:** Payment processors, shipping companies, and logistics partners • **Professional Advisors:** Lawyers, accountants, and consultants • **Law Enforcement:** When required by law or to protect our rights • **Business Partners:** With your explicit consent All third parties are contractually required to maintain confidentiality and use information only for specified purposes.

We implement comprehensive security measures: • **Encryption:** SSL encryption for all data transmission • **Secure Processing:** PCI-compliant payment processing partners • **Access Controls:** Limited access on a need-to-know basis • **Regular Audits:** Security assessments and system updates • **Secure Storage:** Encrypted data storage with backup systems

You have the right to: • Access and review your personal information • Correct inaccurate or incomplete data • Request deletion of your account and personal data • Opt-out of marketing communications • Request a copy of your data in portable format • Lodge complaints with supervisory authorities To exercise these rights, contact us at privacy@thesolitario.com

We use cookies and similar technologies to: • Remember your preferences and shopping cart contents • Analyze website traffic and user behavior patterns • Personalize your browsing experience • Enable social media features and integrations You can control cookies through your browser settings. Note that disabling cookies may affect website functionality and your user experience.

**Data Retention:** We retain personal information as long as necessary to fulfill purposes outlined in this policy or as required by law. **Policy Updates:** We may update this Privacy Policy periodically. Material changes will be communicated through: • Email notifications to registered users • Prominent notices on our website • Updated "Last Modified" date on this page We encourage regular review of this policy for any changes.